Privacy Policy

Based on the services IOI Solutions provides (as outlined in your MCSA, SOW, and PO), and your data handling needs (including ad platform access, analytics, CRM tracking, server-side tagging, and client reporting), here is a tailored Privacy Policy draft for your website:

Privacy Policy

Effective Date: [Insert Date]

IOI Solutions LLC (“IOI”, “we”, “our”, or “us”) is committed to protecting the privacy and security of the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.ioisolutions.com], communicate with us, or engage with our services.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide to Us

  • Full name
  • Company name
  • Email address
  • Phone number
  • Physical address
  • Payment and billing information
  • Any additional information submitted through web forms or communications

b. Information Collected Automatically

  • IP address and device information
  • Browsing behavior through cookies, pixels, and analytics tools
  • Ad engagement data (clicks, form submissions, calls)

c. Information from Third Parties

  • Ad platforms (Google, Meta, Yelp, etc.)
  • CRM platforms
  • Analytics platforms (Google Analytics, Looker Studio)
  • Affiliate marketing platforms

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and optimize our services, including advertising, SEO, creative, and analytics
  • To set up, manage, and monitor ad campaigns
  • To analyze and report on performance metrics
  • To communicate with you about your account and project updates
  • To comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information.

We only share your information with:

  • Service providers and vendors who assist in delivering our services (e.g., web hosting, analytics, payment processors)
  • Platforms where advertising is placed (e.g., Google Ads, Meta Ads) for campaign execution
  • CRM tools for tracking conversions and performance
  • Authorities, when required by law or in legal proceedings

4. Cookies and Tracking Technologies

We use cookies, tracking pixels, and server-side tracking (including tools like Stape) to:

  • Understand website usage
  • Optimize ad performance
  • Enable remarketing and conversion tracking
  • Improve site functionality and user experience

You may disable cookies via your browser settings, but certain site features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. This includes:

  • Two-factor authentication (2FA)
  • Data encryption
  • Access controls
  • Regular audits and reviews

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. You may request deletion of your personal data at any time.

7. Your Privacy Rights (California Residents)

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including:

  • Right to access the personal information we hold about you
  • Right to request deletion
  • Right to opt-out of certain data uses

To exercise your rights, email us at [info@ioisolutions.com] or use our contact form.

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with the revised “Effective Date.” We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

IOI Solutions LLC
2219 Main Street Suite #624
Santa Monica, CA 90405
Email: info@ioisolutions.com